Episode Transcript
Hi everyone, and welcome to the brand new podcast series “Be Nice or Leave”. I’m your host, Polly Hammond, and I’m super excited to bring you on this journey as we explore the role of empathy in driving business growth and success.
In today’s loud, competitive, constantly shifting business environment, it’s easy to get caught up in the numbers and forget about the real people behind them. But what if I told you that by prioritizing empathy in your business practices, you can not only better understand and serve your customers, but also improve communication, foster collaboration, and ultimately profits?
In my work as founder of 5forests, I have seen the ability to walk a mile in someone else’s shoes transform businesses, shifting the focus from talking to listening, and mapping a course for customer-centered growth.
That’s what we’ll be exploring in “Be Nice or Leave”. Over the course of this series, we’ll talk to leaders and experts who have made it happen, who have seen the positive impact it has had on product development, customer loyalty, employee performance, even their approach to sustainability measures.
We’ll ask them to share the challenges they faced when incorporating empathy into their organizations. We’ll hear real-world examples of how empathy has transformed organizations. And we’ll unearth the strategies and tactics that made it stick.
So if you’re looking to bring empathy into your business practices, or you just want to learn more about the benefits of doing so, then “Be Nice or Leave” is the podcast for you.
Tune in this February as Janie Brooks of Brooks Wine joins us to talk about 25 years of building an award-winning winery that puts community first.
That’s all for today. Be sure to subscribe for new episodes and updates. You’ll find Be NIce or Leave wherever podcasts are served. To listen on YouTube, head on over to the 5forests channel, I’ll pop a link in the description.
I can’t wait to share this journey with you and hear your thoughts and feedback along the way. Let’s get into it!
